1. General Provisions

This Policy has been developed in accordance with the Law of the Kyrgyz Republic “On Personal Information.” We (hereinafter referred to as the “Controller”) are the controller (owner) of personal data and ensure the protection of the rights of data subjects during its collection and processing.
Using the website and providing data through the registration forms constitutes your unconditional consent to this Policy.

2. Data Collected

We process the following categories of data:
General data: full name, date of birth, phone number, email address.
Special (sensitive) data: information about your health status, complaints, and symptoms voluntarily provided by you when scheduling an appointment with a specialist (urologist, andrologist, sexologist).

Technical data: IP address, cookies, browser and geolocation data.

3. Legal Basis and Purposes of Processing

Data processing is based on your consent and is intended to:

• Providing medical services and scheduling appointments;
• Compliance with the requirements of the Law of the Kyrgyz Republic “On the Protection of Citizens’ Health”;
• Contacting the patient to clarify visit details or inform them of test results;
• Compliance with Kyrgyz Republic legislation on medical record keeping.

4. Medical Confidentiality and Data Protection

Information about the fact of treatment, health status, and other information obtained during the appointment constitute a medical confidentiality.
Data is stored on secure servers with restricted access.
We do not transfer your data to third parties without your consent, except in cases expressly provided for by Kyrgyz Republic law (e.g., official requests from government agencies).

5. Rights of the Personal Data Subject

In accordance with Kyrgyz Republic legislation, you have the right to:

• Freely access your personal data;
• To clarify, block, or destroy data if it is incomplete or outdated;To revoke consent to processing at any time.
• he revocation request must be reviewed by the Holder within no more than 7 days.

6. Storage Periods

Personal data is stored for no longer than required for the purpose of collection, or for the periods established for the storage of medical records by the legislation of the Kyrgyz Republic.